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C.C.S.M. c. F12
The Fair Registration Practices in Regulated Professions Act
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(Assented to November 8, 2007)
WHEREAS the health, safety, and quality of life of people in Manitoba depend on services provided by a wide range of professionals;
AND WHEREAS regulated professions are responsible for protecting the public interest by ensuring a high standard of professional practice;
AND WHEREAS the registration practices of regulated professions should be clear and well-defined and ensure that all applicants receive fair consideration;
AND WHEREAS Manitoba is committed to an informed, fair and systematic approach to improving professional recognition processes for skilled individuals educated outside Canada;
THEREFORE HER MAJESTY, by and with the advice and consent of the Legislative Assembly of Manitoba, enacts as follows:
The purpose of this Act is to help ensure that regulated professions and individuals applying for registration by regulated professions are governed by registration practices that are transparent, objective, impartial and fair.
The following definitions apply in this Act.
"director" means the director of fair registration practices appointed under subsection 14(1). (« directeur »)
"domestic trade agreement" means a domestic trade agreement within the meaning of subsection 16.1(1) of The Proceedings Against the Crown Act. (« accord sur le commerce canadien »)
"internal review or appeal" means a rehearing, reconsideration, review or appeal, or another process provided by a regulated profession in respect of a registration decision, regardless of the terminology used by the regulated profession. (« réexamen ou appel interne »)
"internal review or appeal decision" means a decision in an internal review or appeal. (« décision faisant suite à un réexamen ou à un appel interne »)
"internationally educated individual" means an individual who has been educated in a country other than Canada to practise a regulated profession and who has applied for, or who intends to apply for, registration by that regulated profession in Manitoba. (« particulier instruit à l'étranger »)
"minister" means the minister appointed by the Lieutenant Governor in Council to administer this Act. (« ministre »)
"person" includes an unincorporated association. (« personne »)
"registration" means the granting of membership, with or without conditions, in a regulated profession, whether by registration, licensure, admission, certification, enrolment or other means, regardless of the terminology used by the regulated profession. (« inscription »)
"registration decision" means, regardless of the terminology used by a regulated profession, a decision
(a) to grant registration to an applicant;
(b) to not grant registration to an applicant; or
(c) to grant registration to an applicant subject to conditions. (« décision en matière d'inscription »)
"regulated profession" means the body corporate or association that is responsible for the governance of a profession named in the Schedule to this Act. (« profession réglementée »)
The registration practices set out in Part 2 are to be known as the Fair Registration Practices Code.
FAIR REGISTRATION PRACTICES CODE
A regulated profession has a duty to provide registration practices that are transparent, objective, impartial and fair.
A regulated profession must ensure that its registration practices comply with the obligations of a domestic trade agreement.
A regulated profession must provide the following information, in a clear and understandable form, to individuals applying or intending to apply for registration by the regulated profession:
(a) information about its registration practices and internal review or appeal processes;
(b) information about the amount of time that the registration process usually takes;
(c) objective requirements for registration by the regulated profession, including a description of the criteria used to assess whether the requirements have been met, together with a statement of which requirements can be satisfied through alternatives that are acceptable to the regulated profession;
(d) information about any support the regulated profession provides to applicants during the registration process, or other available supports of which the regulated profession is aware;
(e) a fee scale related to registrations.
A regulated profession that proposes to change its registration practices, as described in the information provided under clause (1)(a), must notify the director of the proposed change, at the time and in the manner and form required by the director.
A regulated profession must, subject to subsection (2),
(a) make registration decisions within a reasonable time;
(b) provide written responses to applicants within a reasonable time; and
(c) provide written reasons to applicants within a reasonable time in respect of all
(i) registration decisions refusing to grant registration, or granting registration subject to conditions, and
(ii) internal review or appeal decisions,
including, where practical, information respecting measures or programs that may be available to assist unsuccessful applicants in obtaining registration at a later date.
If a regulated profession is subject to a time period prescribed by regulation for the purpose of clauses (1)(a) to (c), the regulated profession must make its registration decisions or provide its written responses or reasons within the time period prescribed.
A regulated profession must provide an internal review of, or appeal from, its registration decisions within a reasonable time.
A regulated profession must provide an applicant for registration with an opportunity to make submissions respecting any internal review or appeal.
A regulated profession may specify whether submissions respecting an internal review or appeal are to be submitted orally, in writing or by electronic means.
A regulated profession must inform an applicant of any rights that he or she may have to request a review of, or appeal from, the decision, and provide information about the procedures and time frames of a review or appeal.
No one who acted as a decision-maker in respect of a registration decision may act as a decision-maker in an internal review or appeal in respect of that registration decision.
A regulated profession must make information publicly available as to what documentation of qualifications must accompany an application and what alternatives to the documentation may be acceptable to the regulated profession if an applicant cannot obtain the required documentation for reasons beyond his or her control.
If a regulated profession makes its own assessment of qualifications, it must do so in a way that is transparent, objective, impartial and fair.
If a regulated profession relies on a third party to assess qualifications, it must take reasonable measures to ensure that the third party makes the assessment in a way that is transparent, objective, impartial and fair.
The criteria used in an assessment of qualifications must be necessary to assess competence in the practice of the profession.
A regulated profession must take reasonable steps to collaborate with education providers and employers to
(a) identify opportunities to develop programs that may assist internationally educated individuals and unsuccessful applicants in obtaining registration in the regulated profession; and
(b) develop programs identified in clause (a).
In subsection (1), "education provider" means an education provider who is subject to The International Education Act.
A regulated profession must ensure that individuals assessing qualifications and making registration decisions or internal review or appeal decisions have received training that includes, where appropriate,
(a) training in how to hold hearings; and
(b) training in any special considerations that may apply in the assessment of applications and the process for applying those considerations.
Upon the written request of an applicant for registration by a regulated profession, the regulated profession must provide the applicant with access to any record relating to the application that is in its custody or under its control.
Despite subsection (1), a regulated profession may refuse access to information in a record in any of the following circumstances:
(a) information in the record is subject to a legal privilege that restricts disclosure;
(b) another Act or regulation, an Act or regulation of Canada or an order of a court or quasi-judicial tribunal prohibits disclosure of the information in the record in the circumstances;
(c) granting the access could reasonably be expected to lead to the identification of a person who provided information in the record to the regulated profession explicitly or implicitly in confidence, and the regulated profession considers it appropriate in the circumstances that the identity of the person be kept confidential;
(d) granting the access could reasonably be expected to threaten or harm the mental or physical health or the safety of another person;
(e) granting the access could negatively affect public safety or could undermine the integrity of the registration process.
Despite subsection (2), an applicant has a right of access to information in a record if it can reasonably be severed from information to which the applicant does not have a right of access by reason of that subsection.
A regulated profession must establish a process under which requests for access to records will be considered.
A regulated profession may charge the applicant a fee for making records available if it first gives the applicant an estimate of the fee.
The amount of the fee must not exceed the amount prescribed by the regulations or, if no amount is prescribed, the amount of reasonable cost recovery.
A regulated profession may waive the payment of all or any part of the fee that an applicant is required to pay under subsection (5) if, in its opinion, it is fair and equitable to do so.
[Repealed] S.M. 2021, c. 38, s. 8.
A director of fair registration practices must be appointed under The Civil Service Act.
Under the control and direction of the minister, the director is responsible for
(a) providing information and assistance to internationally educated individuals, and others who are applicants or potential applicants for registration by a regulated profession, respecting the requirements for registration and the procedures for applying;
(b) conducting research, analyzing trends and identifying issues related to the purpose of this Act and the registration of internationally educated individuals and others by regulated professions; and
(c) providing information and assistance respecting fair registration practices and related matters to
(i) regulated professions,
(ii) third parties relied on by regulated professions to assess qualifications,
(iii) organizations that deal with internationally educated individuals, including community organizations, post-secondary educational institutions, trade or occupational organizations and employers, and
(iv) government departments and government agencies that deal with internationally educated individuals.
The director must not become involved in a registration decision or an internal review or appeal decision on behalf of an applicant or potential applicant for registration.
The director may, in writing, authorize a person to perform any of the director's duties or to exercise any of the director's powers under this Act.
REVIEWING AND REPORTING ON REGISTRATION PRACTICES
In accordance with the regulations, every regulated profession must undertake a review of its registration practices at times specified by the director to ensure that they comply with the Fair Registration Practices Code, and must file a report on the results with the director by the dates specified by the director.
The review must also include
(a) an analysis of the extent to which the requirements for registration are necessary for, or relevant to, the practice of the profession;
(b) an analysis of the efficiency and timeliness of decision-making;
(c) an analysis of the reasonableness of the fees charged by the regulated profession in respect of registrations; and
(d) [repealed] S.M. 2021, c. 38, s. 11;
(e) any other matter identified by the director or specified in the regulations.
A regulated profession may combine a report under this section with any other report of the regulated profession as the director may permit.
The director may, on the director's own initiative, review the registration practices and any proposed changes to the registration practices of regulated professions — including their use of third parties to assess qualifications of applicants — for the purpose of determining compliance with the requirements of this Act.
A regulated profession must cooperate with the director in the conduct of a review referred to in subsection (1).
By March 1 of each year, a regulated profession must prepare and submit to the director an annual report, for the 12-month period ending December 31, on the registration of internationally educated individuals, and the report must include any other information requested by the director.
Every two years, the director must prepare and submit to the minister a report on the implementation and effectiveness of this Act and the regulations in helping to ensure that the registration practices of regulated professions are transparent, objective, impartial and fair.
The report may include recommendations for improving the effectiveness of this or any other Act and regulations under this or any other Act.
The minister must table a copy of the report in the Assembly on any of the first 15 days on which the Assembly is sitting after the minister receives it.
The minister may issue a compliance order to a regulated profession if the minister is of the opinion that the regulated profession has failed to comply with the Fair Registration Practices Code.
Despite subsection (1), a failure to comply with a domestic trade agreement is subject to enforcement in accordance with the terms of the agreement, and such a failure is not subject to a compliance order under this section.
Before issuing a compliance order, the minister must give written notice to the regulated profession affected by it and allow the regulated profession at least 30 days to make a written submission explaining the reason for the alleged non-compliance.
A compliance order must do the following:
(a) describe the way in which the regulated profession has failed to comply;
(b) set out any action the regulated profession must take to remedy the failure, including, but not limited to, making, amending or repealing any regulation, rule, by-law, criteria used to assess whether requirements for registration have been met, or other measure specified in the order;
(c) specify the time period within which the order must be complied.
A regulated profession must comply with a compliance order.
The Lieutenant Governor in Council may make regulations
(a) amending the Schedule by naming professions as regulated professions or removing any regulated profession from the Schedule;
(b) respecting reports, records and other information that regulated professions must provide to the director or the minister, including, but not limited to, their form, their manner of preparation and making them available to the public;
(b.1) prescribing the time periods within which regulated professions must make registration decisions and provide written responses and reasons to applicants;
(c) for the purpose of clause 15(2)(e), specifying further matters that regulated professions must review and report on to the director;
(d) requiring regulated professions to conduct, or permit the conduct of, audits of their registration practices, including specifying audit standards, the scope of audits, the persons or classes of persons authorized to conduct audits, and reporting requirements for audits;
(e) [repealed] S.M. 2021, c. 38, s. 13;
(f) respecting any transitional matters necessary for the effective implementation of this Act and the regulations, including temporarily exempting a regulated profession from a provision of this Act or the regulations;
(g) respecting any matter the Lieutenant Governor in Council considers necessary or advisable for the administration of this Act.
Before a regulation is made under subsection (1), the minister must consult with affected regulated professions and interested persons.
A regulation may create classes of regulated professions and provide differently for different classes. A class may be defined as consisting of one or more regulated professions.
A person is guilty of an offence who
(a) fails to file a report required under subsection 15(1), section 15.2 or the regulations;
(b) knowingly provides false or misleading information in a report or other record filed with the director or the minister under this Act, or otherwise knowingly provides false or misleading information to the director or the minister or to a person acting on behalf of either of them; or
(c) fails to comply with an order made under section 15.4.
A person who is guilty of an offence under this Act is liable on summary conviction to a fine of not more than $25,000.
No proceeding may be commenced against the director or anyone acting under the authority of this Act for any act done or omitted in good faith in the execution or intended execution of his or her duties under this Act.
Neither the director nor anyone acting under the authority of this Act is a competent or compellable witness in a civil proceeding outside this Act in connection with anything done under this Act.
A person who submits a report or other document for the purposes of this Act or the regulations must take every reasonable precaution to avoid disclosing personal information, as defined in The Freedom of Information and Protection of Privacy Act, in the report or document.
A person is not guilty of an offence concerning the confidentiality or secrecy of information under any other enactment by reason of complying with a request or requirement to provide information to the director under this Act or the regulations.
If a provision of this Act or a regulation made under this Act conflicts with a provision of another Act or a regulation made under another Act, the provision of this Act or the regulation under this Act prevails to the extent of the conflict.
This Act may be referred to as chapter F12 of the Continuing Consolidation of the Statutes of Manitoba.
This Act comes into force on a day to be fixed by proclamation.
NOTE: S.M. 2007, c. 21 came into force by proclamation on April 15, 2009.
The following are named as regulated professions to which this Act applies:
College of Dietitians of Manitoba
College of Licensed Practical Nurses of Manitoba
College of Medical Laboratory Technologists of Manitoba
College of Midwives of Manitoba
College of Occupational Therapists of Manitoba
The College of Physicians and Surgeons of Manitoba
College of Physiotherapists of Manitoba
College of Podiatrists of Manitoba
College of Registered Nurses of Manitoba
College of Registered Psychiatric Nurses of Manitoba
The Denturists Association
Manitoba Association of Optometrists
The Manitoba Association of Registered Respiratory Therapists
The Manitoba Chiropractors Association
The Manitoba Dental Association
The Manitoba Naturopathic Association
College of Pharmacists of Manitoba
College of Audiologists and Speech-Language Pathologists of Manitoba
The Opticians of Manitoba
The Psychological Association of Manitoba
The College of Dental Hygienists of Manitoba
College of Paramedics of Manitoba
Association of Manitoba Land Surveyors
Association of Professional Engineers and Geoscientists of the Province of Manitoba
[repealed] S.M. 2015, c. 5, s. 121
Certified Technicians and Technologists Association of Manitoba Inc.
[repealed] S.M. 2015, c. 5, s. 121
The Law Society of Manitoba
The Manitoba Association of Architects
Manitoba College of Social Workers
Manitoba Institute of Agrologists
Manitoba Veterinary Medical Association
[repealed] S.M. 2015, c. 5, s. 121
Chartered Professional Accountants of Manitoba
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