This is an unofficial archived version. If you need an official copy, use the .

This version was current from to .

Last amendment included in this version: M.R.

Note: It does not reflect any retroactive amendment enacted after .
To find out if an amendment is retroactive, see the coming-into-force provisions
at the end of the amending regulation.

Latest version

Consolidated Regulation (current and previous versions)

Accessible Customer Service Standard Regulation, M.R. 171/2015

Most current version (latest amendment: M.R. 121/2023)

Previous versions:

 — 1 May 2019 to 24 Aug. 2023 (latest amendment: M.R. 71/2019)

 — 1 Nov. 2015 to 30 Apr. 2019 (first version)