Last amendment included in this version: M.R.
Note: It does not reflect any retroactive amendment enacted after .
To find out if an amendment is retroactive, see the coming-into-force provisions
at the end of the amending regulation.
Consolidated Regulation (current and previous versions)
Accessible Customer Service Standard Regulation, M.R. 171/2015
Most current version (latest amendment: M.R. 121/2023)
Previous versions:
— 1 May 2019 to 24 Aug. 2023 (latest amendment: M.R. 71/2019)
— 1 Nov. 2015 to 30 Apr. 2019 (first version)